Self-Service Kiosks

for the Healthcare Sector

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Challenges in Patient Check-In

Patient check-in kiosks solve several key challenges for healthcare providers by improving efficiency, accuracy, and patient experience

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Highly Configurable Patient Check-In Journeys

we understand the requirements

Efficiency and Reduced Wait Times

Kiosks streamline the check-in process and help reduce congestion in waiting rooms

System Integration

Direct integration of data reduces the burden on staff to input information and ensures the accuracy and timeliness of patient data

Patient Privacy

Kiosks allow patients to privately enter their information, providing 1-1 privacy and reducing the risk of breaches in confidentiality

Customisable User Journeys

Kiosks can be configured to create different user journeys for different types of facilities and patients

Support for Remote Interaction

Kiosks allow for live interactive video connections to staff. These ensure those in hard-to-reach locations can access healthcare as well as helping minimise the risk of spreading infectious diseases

Multilingual and Accessibility Features

Kiosks provide multilingual options and accessibility features to make them fully inclusive and intuitive immediately to the user

Patient Experience and Satisfaction

Kiosks enable patients to choose check–in preferences. They can update details and request information freely. This leads to higher patient satisfaction and a more positive overall experience

Cost Savings

Kiosks reduce the need for additional front-desk staff, allowing practices to allocate resources more efficiently

Example End-to-End Patient Arrival Workflow

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imageHOLDERS Healthcare Range

Streamlining operations and helping manage limited resources more efficiently – imageHOLDERS digital solutions cover a multitude of healthcare use cases, from patient check-in and appointment booking to wayfinding, prescription collection, and secure staff access. Designed with accessibility, hygiene, and user experience in mind, our kiosks support healthcare providers in delivering faster, more inclusive care — where and when it’s needed most.

Smarter Healthcare Journeys, Powered by Self-Service

Streamlined patient experiences with self-service kiosks designed for modern healthcare environments.

Patient Check-In & Registration

Fast, contactless check-in reduces queues and frees up staff time

Mobile Integration

Let patients start on their phones and finish at the kiosk - or the other way around

Wayfinding

Built-in digital maps guide patients smoothly through your facility

Remote Agent Support

Offer live assistance via video for added reassurance and accessibility

EHR Integration

Sync patient data directly with your existing systems—no duplication, no delay

Multiple user journeys in one solution

Portable Digital Solutions

Range of models to fit your environment

Full range to suit your requirements

Extensive Ecosystem of Software

Kiosk Management System

Delighted to be working with NHS

to help them streamline services and take the pressure off busy emergency departments

“My role as Secondary Care Implementation Lead means that I must be able to advise customers about the best products and approaches to optimise the use of our products to improve patient care. Working with imageHOLDERS has meant that I am able to be confident that I am offering them the best advice, quality products, a quality installation and a quality service supported by a supplier who really understands our and the customer's needs.

Nicola Ryall

Secondary Care Implementation Lead

eConsult

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Configurable, Modular, Future Proof Design Healthcare Integrations

reducing total cost of ownership and ready to integrate into your system

ImageHOLDERS Healthcare Solutions are designed so that components can be easily replaced or changed quickly with the minimum of training. This drastically reduces the time to service, maintain and repair thus reducing the total cost of ownership. The solutions are also designed so that components can be changed, added or upgraded so that when technology moves forward you don’t get left behind. ImageHOLDERS range of healthcare solutions can also be combined to increase capability and functionality according to the specific requirements of each healthcare institution.

Flexible Configuration

Healthcare solutions are fully configurable to suit each healthcare providers needs.

Customisation

The modular design allows easy customisation of peripherals, size, screen, and payment options.

Scalability

Our designs support any quantity—from pilot to full rollout—without high R&D or design costs.

Modular Design

Each modular solution is designed for easy maintenance, reducing servicing needs and total cost of ownership.

Future Proofing

Kiosk design is future-proofed by working closely with suppliers to stay ahead of trends and by building in flexibility and redundancy to adapt to future needs.

Integration

Solutions integrate with any Point-of-Sale system, directly or via middleware. Our software partners offer everything from basic interfaces to full solutions.

Accessibility and inclusivity by design

is part of our Core Purpose

Our designs go beyond mandatory accessibility compliance. We work directly with the Royal National Institute for the Blind to develop truly accessible solutions for all. We give considerable thought as to how to not only meet the collective requirements but to also deliver an intuitive and accessible customer journey

Empowering Every User

At imageHOLDERS, inclusivity is at the core of our kiosk design. Our kiosks are designed with features such as adjustable heights, intuitive touchscreens, tactile feedback, and accessible user interfaces that exceed the latest accessibility standards. We integrate assistive technologies like voice guidance, braille, and visual contrast adjustments, ensuring every customer can navigate and interact with ease.

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