Postal & Public Solutions

Modular, Digital and Innovative Self-Service Solutions for the Postal and Public Sector

Here you can edit the background of the section

The Future of Postal Services

Overcoming Key Challenges

Find out more

imageHOLDERS Postal and Public Service Solutions

How Our Postal Kiosks Help You Streamline, Secure, and Serve Better

Reduce transaction time

working with our software partners our solutions are designed to reduce the transaction time significantly from a counter operation by simplifying the user journey

Increase operational efficiency

through reduced transaction time and simplified customer journeys you can serve more customers. Our automated solutions reduce queues and allow customer to conduct many transactions in a fast and effective manner, freeing up your staff to handle more complex customer needs.

Provide 24/7 service

our automated and self-service solutions will allow your customers to access your key services on a 24/7 basis.

Meet new customer expectations

through digitalisation and leverage of the latest technology, you will be able to attract and meet the needs and expectations of new customers.

Enable digitally and biometrically secure transactions including Government e-services

using facial recognition, ID card readers and other forms of biometric verification you can provide instant, secure and reliable ID verification for a range of financial, government and administrative services.

Generate revenue through addition of internal and third-party services

our solutions can able you to diversify and provide more services for your customers enabling you to grow your revenue beyond mail.

Increase footfall at customer touch point

our solutions can keep you relevant and bring back customers to your customer touch points.

Speak to an expert

imageHOLDERS Postal Range

As the Postal Sector evolves, cutting-edge digital solutions remain at the crux of transforming the customer experience. Through user centric design, the imageHOLDERS Postal Range remains on the pulse of the changing Postal Customer needs.

Postal range - vanilla- solutions only-ver3

Multiple user journeys in one solution

Portable Digital Solutions

Range of models to fit your environmental

Full range to suit your requirements

Extensive Ecosystem of Software

Kiosk Management System

Delighted to be working with The Post Office

to help them transform customer service with self-service kiosks across the UK.

“Post Office is committed to enhancing customer service across the network, working in partnership with our Postmasters and retail partners. Introducing these new self-service kiosks will make it easier and more efficient for customers to access the Post Office mail products they require. We are excited to work with imageHOLDERS on this key project that will help postmasters and our retail partners meet evolving customer needs.”

Neal Newbrook

Propositions Manager, Post Office

Here you can edit the background of the section

Find out more

Customisable, Modular, Future Proof Design

reducing total cost of ownership and ready to integrate into your system

ImageHOLDERS Postal Solutions are designed so that components can be easily replaced or changed quickly with the minimum of training. This drastically reduces the time to service, maintain and repair thus reducing the total cost of ownership. The solutions are also designed so that components can be changed, added or upgraded so that when technology moves forward you don’t get left behind. ImageHOLDERS range of postal solutions can also be combined to increase capability and functionality according to the specific requirements of each post office.

Flexible Configuration

Postal solutions are fully configurable to suit each post office’s location, size, and customer needs.

Customisation

The modular design allows easy customisation of peripherals, size, screen, and payment options.

Scalability

Our designs support any quantity—from pilot to full rollout—without high R&D or design costs.

Modular Design

Each modular solution is designed for easy maintenance, reducing servicing needs and total cost of ownership.

Future Proofing

Kiosk design is future-proofed by working closely with suppliers to stay ahead of trends and by building in flexibility and redundancy to adapt to future needs.

Integration

Solutions integrate with any Point-of-Sale system, directly or via middleware. Our software partners offer everything from basic interfaces to full solutions.

Accessibility by design

is part of our Core Purpose

Our designs go beyond mandatory accessibility compliance. We work directly with the Royal National Institute for the Blind to develop truly accessible solutions for all. We give considerable thought as to how to not only meet the collective requirements but to also deliver an intuitive and accessible customer journey

Empowering Every User

At imageHOLDERS, inclusivity is at the core of our kiosk design. Our kiosks are designed with features such as adjustable heights, intuitive touchscreens, tactile feedback, and accessible user interfaces that exceed the latest accessibility standards. We integrate assistive technologies like voice guidance, braille, and visual contrast adjustments, ensuring every customer can navigate and interact with ease.

Are you compliant?